Frequently Asked Questions

General Questions

Does the Mamba electronic grinder work better than other grinders?

Typical grinders either grind your herbs so fine that it restricts airflow, or shreds it so thick that it's clumpy. The Mamba electric grinder doesn't just grind your herbs, it breaks up clumps and fluffs it to the perfect consistency.

Mamba unlocks the hidden tastes, aromas & potency within your herb that other grinders are incapable of doing.

Will the Mamba grinder damage or crush my herb?

Unlike other grinders, Mamba's precision-calibrated electronic grinding system never damages your herb or suppresses its true characteristics.

Is the Mamba made of quality material?

The Mamba is made of professionally engineered aircraft-grade aluminium, rechargeable lithium ion batteries and durable, ergonomic plastic encasing.

Usage & Operation

Do Mamba grinders require batteries?

Our Mamba V2-50 comes equipped with a internal USB rechargeable lithium ion battery.

How do you clean a Mamba battery powered grinder?

The detachable head can be soaked in alcohol. The motorized apparatus can be cleaned using a Q-tip and alcohol/water.

Can it grind herbs & spices to a fine powder?

Mamba is best suited for dry fibrous herbs. The longer you grind, the finer the texture. NB. Not suitable for hard nuts, shells, pepper corns or beans.

Can the mamba grind sticky cannabis?

Mamba perfectly grinds any herb of your choice ;)

Will it grind fresh herbs?

The Mamba grinder is perfect for fresh herbs.

Warranties, Returns & Replacements

Does my mamba electric grinder come with a warranty?

Every Mamba electric grinder is backed by a 2-Year Limited Warranty. Register your warranty here.

I have lost the clear dispensing cone. Where can I get a replacement?

For replacement parts, simply get in touch with us.

Shipping

I just placed an order, when will it ship?

Please allow 2 – 5 business days of processing and production time for your order to ship out.

How long is the shipping time?

International Orders will be shipped depending on the fulfilment center the product is from.

Average transit times to the United States: 5 – 20 Business days
Average transit times to International: 17 – 45 Business days

Will I receive a tracking number?

We provide tracking for every order. Tracking will be available once your product is shipped. Track your shipment here.

Can I cancel my order?

You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already shipped, please email support@mambagrinders.com

I have entered the wrong address!

If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at support@mambagrinders.com

I HAVE A QUESTION THAT WASN’T ANSWERED, CAN YOU PLEASE HELP?

If we still haven’t managed to answer your question contact us, and we will do our best to reply within 24 hours.